Privacy Notice for BetBolt Players in the United Kingdom

The Data We Collect

Details you give us when you sign up

When you open an account, we ask for the login and contact details needed to create and secure it. We do not ask for identity documents at sign-up, so opening an account involves no document upload.

Identity documents, if we ask for them

Verification can still be requested later, usually in connection with withdrawals or account activity. If we ask, you send us identity documents, and we use them to confirm who you are and to protect your account and your funds.

Payment and transaction data

Deposits and withdrawals with BetBolt are made in cryptocurrency, so we process the coin you use, the amounts, the wallet addresses and the transaction identifiers linked to your account. We do not take bank cards, PayPal or bank transfers, which means we hold no card numbers or bank account details for you.

Play and chat records

We record your bets, game sessions, rakeback credits and VIP status. As a rule, rakeback is calculated from the theoretical house edge of your wagers, so we need an accurate wager history to pay it correctly. Messages you send to our live chat are kept so that we can follow up on your question.

Why We Use Your Data

We use personal data only for clear purposes, each tied to a lawful basis under UK data protection law:

• to open and run your account and let you play (performance of our agreement with you);
• to process crypto deposits and withdrawals and to credit rakeback and VIP rewards (performance of our agreement);
• to verify your identity when a check is requested and to prevent fraud and misuse (legal obligation and legitimate interests);
• to answer your live chat messages and keep a record of what we agreed (legitimate interests);
• to send you promotional messages, only where you have agreed to receive them (consent, which you can withdraw at any time).

Who Can See Your Data

Inside BetBolt, only staff who need your data for their role can open it. We share data with companies that help us run payments, games, verification and support, under contracts that limit their use of it to the service they provide for us. We also disclose data where the law requires it, for example to an authority with the power to request it.

How Long We Keep It

We keep account, transaction and verification records while your account is open. After it closes, we keep them only as long as we need them to deal with disputes, prevent fraud and meet our legal duties. When data is no longer needed, we delete it or make it anonymous.

Keeping Your Data Secure

We protect personal data with technical and organisational measures that limit access and guard against loss or misuse. Your own habits matter just as much: use a password you use nowhere else, keep your login details private, sign out on shared devices and never give your wallet recovery phrase to anyone.

Your Rights Under UK Data Protection Law

You have the right to ask for a copy of the data we hold about you, to have wrong data corrected, to ask us to erase data or restrict its use, to object to processing based on legitimate interests and to receive data you gave us in a portable format. Where we rely on your consent, you can withdraw it at any time without affecting earlier processing.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO), the UK data protection authority. We would welcome the chance to put things right first, so please contact us before you go to the ICO.

Adults Only

BetBolt is for adults: you must be 18 or older and of legal age in your country to hold an account with us. We do not knowingly collect data from anyone younger.

Changes and How to Reach Us

When our handling of personal data changes, we update this notice and the date at the top. To ask a question or exercise any of your rights, message our live chat. Please include your username and say clearly what you would like us to do, so we can identify your account and act on the request.